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Out of my mind
I've seen a couple of blu-rays myself though I don't own one, but none of the people I know who have it ever said anything like that. Thats a serious customer service faux-paus if it's true.
with tax money. I do download a good deal but I'd want certain things for my blu-ray like Star Wars and Matrix ect;
I'd love to get a blue ray player, one reason why I'm considering a PS3