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EAS on my Comcast Box? What does it mean?

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Calamity Jane's picture
Calamity Jane
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Re: EAS on my Comcast Box? What does it mean? - SOLVED
Calamity Jane wrote:

My Comcast Digital Cable box is showing the letters "EAS" on the front of it and I wasn't able to change the channel for a while but now I can, the EAS is still on the front though, does anyone know what this means?

The letters "EAS" stand for "Emergency Alert System". It's designed to happen if there's some sort of emergency (tornado, hurricane, nuclear bomb, etc.) and auto-tunes to a news channel of some sort to keep you aware of the current state of emergency. It's also designed to stay on that channel for the same reason (they wouldn't want you to just blow it off to go watch American Idol, Sesame Street or Jersey Shore while the world is coming to an end, or something).

 
Comcast EAS Displayed

 

EAS on my Comcast Cable Box
(Ignore the dust)

 

From what I understand, Comcast also sends out a later signal to remove it. If it gets "stuck" for too long on yours, try unplugging your box from the wall for about 10 minutes, then after plugging it back in give it about half an hour for all your channels and other data to sync back up. If the problem persists give Comcast a call, they'll probably send some reset signals to your box while you're on the phone with them.

 

More info on EAS here and here.



Shhh.. dont tell anyone, but we also have a private forum area with the really good stuff, wanna see?

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Re: EAS on my Comcast Box? What does it mean?

Thanks for the great info, we just had a round of EAS's out here!

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Re: EAS on my Comcast Box? What does it mean?

My "EAS" is some idiot preacher that I can't get rid of! Infuriating!

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Important Information Regarding the National EAS Test on Nov. 9

Here's an email sent by Comcast / Xfinity about today's EAS:

Important Information Regarding the National EAS Test on Nov. 9

Xfinity / Comcast wrote:

Dear Comcast Customer:

On Wednesday, November 9 at 2 p.m. (Eastern Standard Time), FEMA and the Federal Communications Commission (FCC) will conduct the nation's first ever Emergency Alert System (EAS) test. The purpose of this test is to help determine if the national-level system will work as designed, should officials ever need to send a national alert.

This test will last approximately three minutes and will be seen on all local, cable, and satellite TV stations across the country, as well as radio.

Here's What You Should Know

Your Comcast programming will be temporarily interrupted. However, as soon as the test ends, you will be returned to your regularly scheduled programming. While we do not anticipate an interruption in your service, in some rare cases, you may need to:

  • Use your remote to channel up and then channel down or power down your box to fully restore programming after the test completes.
  • Any DVR recordings that are in progress during this test will be interrupted, and in some cases, lost.

If you experience the Emergency Alert System message for more than five minutes, please do the following:

  • Power-cycle your cable box by unplugging the power cord from the outlet
  • Wait thirty seconds and then plug it back in

The guide data and Video On Demand content will take a period of time to fully restore. Please wait 20 minutes before choosing Video On Demand as this might result in other errors with your box. To watch a video and learn more on how to Power-cycle, CLICK HERE.

To learn more about the national EAS test, visit us at: http://www.comcast.com/nationaleastest or visit FEMA at http://www.fema.gov/emergency/ipaws/eas_info.shtm or the FCC at http://www.fcc.gov/encyclopedia/emergency-alert-system-nationwide-test

We thank you for being a loyal Comcast customer.

Comcast Customer Service

donna b's picture
donna b
Re: EAS on my Comcast Box? What does it mean?

Thank You! Turning my power off for 30 seconds WORKED! I can now watch my favorite show (Days of our Lives) take me away! (:

carolineunc's picture
carolineunc
Re: EAS on my Comcast Box? What does it mean?

Comcast is the most effed up company ever. I cannot wait for them to go out of business!!! Everyone needs to get Verizon, Dish, or Direct TV!

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