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Need help with my iPod

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YancyDefingus2's picture
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I recently bought a new laptop because my mom didnt want me downloading music and what not on her computer. My iPod updated and erased everything so now there's nothing on it. I'm trying to put the music I have on my computer on it but my laptop doesnt recognize it. I looked under my devices and it's under the category unspecified. All it says is Apple mobile device USB driver. It sees that it's an iPod but that it's. My friend told me to try all of the USB ports but that didn't work. Any idea how to fix this? Help is greatly appreciated!

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BRIANNA's picture
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Re: Need help with my iPod

How did your iPod get updated? Usually you update it within iTunes by clicking on the Update button once you've clicked the iPod from within iTunes?

A few things you could try

  • Within device manager, uninstall anything that says iPod, and even Apple. It won't hurt since once you plug the device back in it should automatically re-install it's drivers.
  • Try uninstalling and re-installing iTunes, and then plug your iPod back in.
  • Have you tried plugging the same iPod into another computer just to be sure it's working normally elsewhere?

Shhh.. dont tell anyone, but we also have a private forum area with the really good stuff, see?

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